The Benefits of Using a Headset

Whether you working in a customer service role or not, phone calls may still be a big part of your workday. Adding a headset to your repertoire of workplace tools could help boost your phone conversations.

Free Up Your Hands

Need to be typing/browsing something? Jotting down notes? Handheld devices can limit your ability to note down information. Flipping between hands, using your shoulder as support – all posture killers. Alternatively, a headset frees up your hands to perform tasks without limiting your ability to pay attention and participate on the phone call.


We’ve been talking about the importance of sitting AND standing during the workday. Well if you have a long phone call scheduled a headset allows you to stand up and stretch your muscles. If you’re using a wireless set you could even move around to increase blood flow!

Multi-Device Compatibility

Have to switch between Skype on your laptop to your mobile device for calls? Easy to do with a headset – whether wired or wireless, making the connection is a seamless process that give flexibility in managing multiple device calls.

Happy Techies Day!

It is important to recognize the contributions that each and every tech professional has made – from technological advancement, education, and assistance – there is no doubt that tech professionals sure do make our lives much better and easier. But what makes someone a “techie”? Here are a few key characteristics of a tech professional and why they are so great!


To all the techies out there, we appreciate you! Thank you for your hard work and contributions.

How to Maintain Your Electronic Devices

Your computer and mobile run the gauntlet every day. When a machine works that hard for you, it’s important to take care of it. Not only are these items expensive to replace, but replacing your equipment and transferring information can be time-consuming. It can also lead to lost files and contacts.

Electronic Device Maintenance

So how do you keep your equipment running like new?

Delete. A maxed out hard drive can be slow and temperamental. Don’t burden your computer by overloading it with old files. When files become obsolete, delete them. Here’s our guide to get you started.

Clean. You’ve probably seen it: the laptop, owned by a colleague or family member, that’s a forest of dust, encrusted with last week’s lunch. Don’t let your electronics fall to the wayside; clean your gadgets regularly with screen cleaner and an air duster.

Back up. Hard drives do not have unlimited space, so your best bet is keeping a carbon copy of your most cherished files. That way, if an unfortunate glitch or loss occurs, you can restore your electronics to their former glory. Bonus, this is a great opportunity to see what’s sitting on your hard drive, and delete what’s no longer needed. Here’s how to properly backup your files.

Use a mouse pad. We live compact lives, but some ‘extras’ are important. If you want that mouse to live a long life, put a pad under it. Scratching the bottom of your equipment across the desk surface is a good way to shorten its life.

Use a phone case. This seems like a no-brainer, but some people don’t protect this expensive, essential item. Look for a case that can withstand a tall drop, with raised edges along the screen to prevent cracking.

When it doubt, get service. By sweating the seemingly small stuff, like antivirus updates and minor glitches, you’ll prevent major problems. If your laptop keeps shutting down or your cell phone isn’t functioning at full capacity, take it in for service.